Learn fundamental hairdressing and customer service skills to enable you to begin a hairdressing apprenticeship

Programme Overview

Learn fundamental hairdressing and customer service skills to enable you to begin a hairdressing apprenticeship or move on to year two of study with WelTec. This programme includes plenty of practical experience to support the essential theory delivered. Scheduled salon days and other promotional events held throughout the programme also provide students with valuable practical experience working on actual customers.

​​​​​​​​​​​Programme Outline

You and the salon
  • ​workplace requirements
  • professional behaviour
  • product display
  • appointments
  • services and workflow
  • health, hygiene and self-styling
  • safe and professional practice
  • sustainable concepts
  • hierarchy and industry terminology
Haircare basics
  • communication
  • consultation
  • trichology
  • hair services
  • common hair and scalp problems
  • tools and equipment
  • health and safety
Hair movement
  • client care
  • consultation
  • product recommendation
  • hair services, shampoo
  • appointments systems and records
  • tools
Enhancing appearance
  • ​setting
  • colour
  • highlights/lowlights
  • neutralising
  • history of hairdressing
​Elementary styling
  • shampoo
  • product knowledge
  • cutting
  • highlighting/lowlighting
  • tools and equipment
  • health and safety
Hairstyling
  • hair services
  • client service and care
  • product knowledge
  • consultation
Professional Practice
  • ​customer service, customer care
  • communication skills
  • appointment systems and records
  • workflow
  • health
  • hygiene
  • tools and equipment
  • hair services
  • self-styling
  • product knowledge

Entry Requirements

NCEA Level 1 or evidence of equivalent skills and knowledge

International students

Proven equivalence of entry requirements plus IELTS 5.5 (no band lower than 5.0)

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