Learn word processing, internet and email for the office. Gain an understanding of financial documents and the confidence to provide great customer service. Get prepared for entry-level office admin positions or progress to higher level programmes to boost your CV.

This practical hands on programme will help you gain literacy and numeracy, vocational and employment skills, with a focus on business and computing

Programme outline

The New Zealand Certificate in Foundation Skills (Level 2) covers four subject areas.

Vocational and Employment Skills
  • study and employment pathways
  • CV and covering letters
  • numeracy and literacy for daily life and study
  • interview preparation
  • personal study skills
Communication
  • reading, speaking, listening and writing
  • scenarios, roleplays
  • te Ao Māori, te Tiriti o Waitangi
  • communication skills
Computing
  • file management
  • word processing
  • Excel spreadsheets
  • Powerpoint/Prezzie
  • data protection and management
  • internet
Administration and Customer Service
  • reception and telephone
  • customer service
  • cash handling
  • personal presentation
  • office equipment and administration processes

Entry criteria

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International students

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Note: Our Kāpiti Campus is closing. All 2019 Kāpiti programmes will be moved to Porirua.

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